SugarCRM to Support IPhone, BlackBerry
05 May 2008 - 09:56:09

Stephen Lawson, IDG News Service Wed Apr 30, 7:30 PM ET SugarCRM is bridging the distance between mobile phones and PCs with a new version of its Web-based customer relationship management software now available for beta testing. In SugarCRM 5.1, the company is coming out with a better interface for mobile devices with standard HTML (hypertext markup language) browsers, said Chris Harrick, vice president of product marketing. It will let users view the same number of standard SugarCRM modules, or sets of information, on their smart phones and PDAs (personal digital assistants) as on their PCs. Supported devices include the Apple iPhone and Research in Motion BlackBerry, two of the platforms in highest demand among SugarCRM's customers, Harrick said. More enterprise tasks are finding their way to mobile phones as the devices grow in processing power, connection speed and browser sophistication. Research in Motion has wooed third-party developers to bring applications to the popular business and personal device, and iPhone users are eagerly awaiting software to be developed using Apple's recently released iPhone SDK (software development kit). But SugarCRM is using the browsers of those devices and others, just as it uses standard browsers on PCs. SugarCRM is available in a hosted SaaS (software-as-a-service) version as well as a version that can be hosted in a customer's own data center, but there is never any special software to load on client systems, Harrick ...

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